Fanball is committed to providing a safe environment for all of our customers to play and enjoy our contests. Our online verification procedures request certain information from you to ensure that you are who you say you are. Identity verification is required by law, and it helps us comply with state regulations and prevent fraudulent activity. All customers must have their age and identity verified before participating in our contests.
Users can fail the online verification procedures for a variety of reasons, including simply entering an incomplete or inaccurate first name (using a nickname instead of your full first name, for example).
If you have questions about our verification procedures or are having trouble getting approved using our online procedures, please submit a support ticket. A Fanball customer service agent will get back to you within 1 business day (usually much sooner).